Business process outsourcing

Mouchel, through the acquisition in 2007 of HBS Business Services Group, is now one of the UK’s leading Business Process Outsourcing (BPO) companies. We provide an integrated portfolio of back-office and customer-facing support services to UK local authorities, together with facilities management and IT support services.

Services include payroll management services, pension administration, property management services, revenues and benefits services, contact centre support, financial services and a range of ICT-focused services. To find out more visit Business Process Outsourcing in the services A-Z

Mouchel Business Services also provides specialist business transformation services, working with its local government clients to find new and better ways of working that motivate and encourage staff to seek continuous and progressive improvement in the delivery of their day-to-day services.

Mouchel applies BPO services on a range of strategic regeneration partnerships with local authorities